About
The Plumbing Lady

The Plumbing Lady Van

Who is “The Plumbing Lady”

The Plumbing Lady business was started by Ronelle Pagel in 2007 to provide maintenance plumbing services to residents and businesses in Pretoria. At that time, plumbers arrived at Ronelle’s home to fix a leaking tap. Despite not fixing it, the kitchen sink was damaged, communication was poor and plumbing company’s Call Centre insisted on payment before they left the property. This incident convinced Ronelle that this type of service could be provided more professionally. After doing her initial training and eventually progressing to become a qualified and licensed plumber, “The Plumbing Lady” has served many customers in Pretoria and continues to grow every year. From one employee in 2007, the company now has 9 employees and provides three distinct home maintenance services, all of them where qualified and competent women execute on the solutions.

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Our Vision

The company’s vision is to provide quality plumbing services and offer related home maintenance and installation services (gas installation and electrical). This has and will continue to create new job opportunities and provides for the empowerment, specifically of women, to participate, learn, grow and eventually own their own home maintenance businesses.

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Why We Do What We Do

BECAUSE we love it. Providing customers with a professional, friendly and non- threatening maintenance service to resolve uncomfortable plumbing issues at your home is a HUGE “kick” for us. It’s extremely satisfying to resolve a problem at your home or work.

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Quality

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Cleanliness

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Attention to detail

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Safety

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Communication

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Reliability

Meet The Team

Ronelle profile

Ronelle

Licensed Plumber

Chris profile

Chris

Licensed LPG Gas Installer

Michelle profile

Michele

Electrician

Barbara profile

Barbara

Office Manager

Sydney profile

Sydney

Plumber

Romeo profile

Romeo

Plumber

Louisa profile

Louisa

Plumber Assistant

Phillip profile

Phillip

Plumber Assistant

Company History

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2007

Ronelle did plumbing course, started with about 5 customers in Lynnwood Glen, Pretoria

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2009

Purchased a Bantam bakkie for the business, Runesu Zezai started, more than 500 customers, mostly through word of mouth

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2014

Invested in a better vehicle (VW Caddy) and new plumbing equipment

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2016

Completed official training and obtained the plumbing QCTO certificate and approved as a licensed plumber with Plumbing Industry Registration Board

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2017

Approved as a licensed plumber with the PIRB

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2018

Started gas installation business by obtaining LPGSA gas installer qualification

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2019

Employed additional men and women to expand home maintenance services

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