The Plumbing Lady business was started by Ronelle Pagel in 2007 to provide maintenance plumbing services to residents and businesses in Pretoria. At that time, plumbers arrived at Ronelle’s home to fix a leaking tap. Despite not fixing it, the kitchen sink was damaged, communication was poor and plumbing company’s Call Centre insisted on payment before they left the property. This incident convinced Ronelle that this type of service could be provided more professionally. After doing her initial training and eventually progressing to become a qualified and licensed plumber, “The Plumbing Lady” has served many customers in Pretoria and continues to grow every year. From one employee in 2007, the company now has 9 employees and provides three distinct home maintenance services, all of them where qualified and competent women execute on the solutions.
The company’s vision is to provide quality plumbing services and offer related home maintenance and installation services (gas installation and electrical). This has and will continue to create new job opportunities and provides for the empowerment, specifically of women, to participate, learn, grow and eventually own their own home maintenance businesses.
BECAUSE we love it. Providing customers with a professional, friendly and non- threatening maintenance service to resolve uncomfortable plumbing issues at your home is a HUGE “kick” for us. It’s extremely satisfying to resolve a problem at your home or work.